Accessible Holidays on the South Coast: What to Expect at Marsham Court Hotel

If you’re planning an accessible holiday in Dorset, Bournemouth is one of the most inclusive destinations on the South Coast. With its level promenade, award-winning beaches, and welcoming attractions, it’s well-suited to guests with a range of access needs. What sets your stay apart, though, is where you choose to stay – and Marsham Court Hotel is recognised nationally for leading the way in inclusive hospitality.

An independently owned, family-run hotel, Marsham Court combines thoughtful design with real-world experience. While the hotel itself dates back more than a century, recent renovations have made it one of the most accessible hotels in the UK, balancing comfort, character and care.

Designed with Accessibility in Mind

Although housed in a 100-year-old Edwardian building, Marsham Court has made significant investments to support guests with a wide range of needs. From carefully adapted bedrooms to sensory facilities and award-winning staff training, accessibility here goes well beyond the basics.

Guest bedrooms include options with profiling beds, removable ceiling hoists, walk-in showers and more, and several can accommodate assistance dogs. Lift access is available to most areas, and the hotel also provides dedicated accessible parking, for blue badge holders. These physical features are complemented by an open and welcoming approach from the team – guests are encouraged to call ahead to discuss any specific requirements.

Changing Places and Sensory Facilities

Two of the hotel’s standout facilities reflect its genuine commitment to accessibility: the Changing Places toilet and shower facility and a calming, multi-sensory room. These additions have made Marsham Court one of the few hotels in the UK with such a comprehensive offering.

The Changing Places facility includes a height-adjustable changing bench, ceiling hoist, peninsular toilet with grab rails, emergency alarm, and non-slip flooring. It’s free to use for overnight guests and also to non-residents.

Alongside it, the hotel’s Sensory Room provides a peaceful space for guests of all ages who experience sensory processing challenges. Whether you’re attending a conference, enjoying a family break, or simply visiting for lunch, the room is available as a quiet retreat to decompress or reset. It’s a rare and thoughtful addition that has received strong feedback from neurodivergent guests and families.

Nationally Recognised for Inclusive Hospitality

Marsham Court’s efforts haven’t gone unnoticed. In the past year alone, the hotel has received:

• Gold in the Accessible & Inclusive Tourism category at the Dorset Tourism Awards 2025
  
• Silver at the VisitEngland Awards for Excellence
  
• Recognition from the Institute of Hospitality and the Disability SMART Awards
  

This isn’t a one-off achievement – the hotel has been consistently recognised since 2016 for excellence in accessibility, diversity and inclusion and other areas. These awards reflect not just physical adaptations, but a deep-rooted culture of empathy, staff training, and attention to detail.

You can view the full list of awards here.

Planning with Confidence

If you or someone you travel with requires additional support, planning ahead is essential. Marsham Court makes that process refreshingly easy. The hotel provides a detailed Accessibility Statement (PDF), plus a virtual tour of key areas as well as wheelchair POV videos, helping guests assess suitability before they arrive. There’s also an AccessAble guide for impartial, third-party reassurance.

Most importantly, the hotel’s team encourages personal contact. Whether you’re unsure about room features, want to request specific support, or just need to talk through your booking, the team at reception is friendly, knowledgeable and always willing to help.

A Destination That Supports Accessible Travel

Bournemouth itself offers plenty of accessible things to do, from the level promenade stretching along the coast, to step-free access at the Oceanarium, Russell-Cotes Museum, and town centre shops. Marsham Court’s central location makes it easy to get around, whether you’re strolling to the seafront, visiting the Lower Gardens, or enjoying a show at the nearby BIC.

For those who enjoy nature, the surrounding Dorset countryside offers accessible trails and walks. The hotel has partnered with Outdooractive to help guests find inclusive walking routes across the New Forest and Jurassic Coast.

Inclusive by Design, Warm by Nature

What sets Marsham Court apart isn’t just the number of accessible features – it’s the ethos. Everything, from the dog-friendly rooms to the calm atmosphere in the bar and eatery, is designed to make all guests feel relaxed and supported. Staff are trained to assist where needed and step back when not. It’s a place that respects privacy and independence, while being ready to offer help at every step.

So whether you’re looking for a short break, a family holiday, or an inclusive event venue, Marsham Court Hotel provides one of the South Coast’s most complete and reassuringly accessible stays.

Book direct or call 01202 552111 to talk through your stay.