We are proud of our whole team who work extremely hard to
ensure that our guests receive an outstanding experience with
exceptional service.
Awards 2025
Dorset Tourism Awards
Accessible & Inclusive Tourism Award - GOLD
Business Events Venue of the Year - GOLD
Visit England Awards
Finalist in Accessible & Inclusive Tourism Awards
(Finals take place in June 2025)
Green Key Certified - May 2025
Awards 2024
AA - Visitor Ready
Dorset Tourism Awards - Bronze Award for Business Events Venue and Accessible & Inclusive
South West Tourism Awards -
Bronze Award for Business Events Venue of the Year
Institute of Hospitality - WINNER - Diversity, Inclusion, Equity and Belonging Employer of the Year
Disability SMART Awards - Highly Commended - Inclusive Customer Experience
Awards 2023
Dorset Tourism Awards
Gold Award for Future of Hospitality & Bronze Award for Business Events Venue
South West Tourism Awards
Silver Award for Business Events Venue of the Year
RIDI Awards - Disability Confident (Private Sector) WINNER
Springboard Awards - Business Innovation - WINNER
Awards 2022
The Cateys
Gold Award for Accessibility
South West Tourism Awards
Bronze Awards in Large Hotel and Business Events & Wedding Venue of the Year
Awards 2021
Dorset Tourism Awards
3 x Golds in the Large Hotel, Business Events and Wedding Venue and Dog Friendly Business of the year categories and overall Winner of Winners
South West Tourism Awards
Bronze Awards in Business Events & Wedding Venue of the Year
Awards 2020
Dorset Tourism Awards
3 x Golds in the Large Hotel, Business Events and Wedding Venue and Dog Friendly Business of the year categories and overall Winner of Winners
Awards 2019
Gold Winner of the Business Events and Wedding Venue of the year and Bronze
Award in the Large Hotel category
Silver Award in the Business Venue Tourism category
Awards 2018
Finalists - in the Family Business Award Category
Finalists - in the Large Hotel Award Category
Awards 2017
Best Large Hotel category
Winner of the Bournemouth Tourism Awards 2017 Unsung Hero-Rosie Wallace (Managing Director).
Awards 2016
Winner of the Dorset Business Awards 2016 - Business Engagement with Education.
Winner of the Bournemouth Tourism Awards 2016 - Large Hotel Award
Andy Thompson (Duty Manager) – Winner of the Bournemouth Tourism Awards 2016 Rising Star Award
