We are proud of our whole team who work extremely hard to
ensure that our guests receive an outstanding experience with
exceptional service.
Awards 2022
The Cateys
Gold Award for Accessibility
South West Tourism Awards
Bronze Awards in Large Hotel and Business Events & Wedding Venue of the Year
Awards 2021
Dorset Tourism Awards
3 x Golds in the Large Hotel, Business Events and Wedding Venue and Dog Friendly Business of the year categories and overall Winner of Winners
South West Tourism Awards
Bronze Awards in Business Events & Wedding Venue of the Year
Awards 2020
Dorset Tourism Awards
3 x Golds in the Large Hotel, Business Events and Wedding Venue and Dog Friendly Business of the year categories and overall Winner of Winners
Awards 2019
Gold Winner of the Business Events and Wedding Venue of the year and Bronze
Award in the Large Hotel category
Silver Award in the Business Venue Tourism category
Awards 2018
Finalists - in the Family Business Award Category
Finalists - in the Large Hotel Award Category
Awards 2017
Best Large Hotel category
Winner of the Bournemouth Tourism Awards 2017 Unsung Hero-Rosie Wallace (Managing Director).
Awards 2016
Winner of the Dorset Business Awards 2016 - Business Engagement with Education.
Winner of the Bournemouth Tourism Awards 2016 - Large Hotel Award
Andy Thompson (Duty Manager) – Winner of the Bournemouth Tourism Awards 2016 Rising Star Award
Awards 2015
Silver Award Winners in the Dorset Tourism Awards- Venue and Business Tourism Category
Finalists in the Bournemouth Tourism Awards-Large Hotel of the Year Category
3 Gold Awards and Overall BAHA Winner in the Bournemouth in Bloom Competition
Rosie Wallace-Finalist in the Dorset Venus Awards Business of the Year Category
Nicki Allan - Finalist in the Dorset Venus Awards - Customer Service Category
Trip Advisor Certificate of Excellence Winner
Awards 2014
Rosie Wallace-Finalist in the Dorset Venus Awards Customer Service Category and Semi Finalist in the Professional/Corporate of theYear Category.
1 Gold, 1 Silver and 1 Silver Gilt Award in the Bournemouth in Bloom Competition
