The Marsham Court Hotel is one of the largest independent hotels in Bournemouth and has been run by the same family for 35 years. With 95 bedrooms, 10 conference and banqueting rooms and a whole host of excellent facilities, we are at the forefront of the hospitality industry in the area.
As an apprentice with us, you will benefit from a dedicated Training & Development Manager to mentor and guide you and we place a huge focus on ensuring we are offering you practical training and support for the duration of your course. Past apprentices have worked with us on projects that they have been able to see come to life in real-time, whether it be creating dishes on the menus or developing new operational procedures for our outside pool area.
Working with us is more than just a placement. It is an opportunity to develop and grow in your chosen career whilst learning from highly experienced professionals.
Reception & Front Office Apprenticeship
As a Reception & front Office Apprentice, you will be the first point of contact for all our guests. You will be the first person the guest sees when they arrive and the last person they see when they leave. This role is one of the most technical in the building and will include:.
Reservations systems and how to take bookings
Managing the check-in and check-out procedure
A huge focus on customer service
Managing daily takings and banking
Correspondence with guests
Telephone management and etiquette
Handling guest enquiries and requests
With a busy kitchen, catering for our in-house guests in our main restaurant, our a la carte bar menu and a range of banquets and functions, you will learn a huge amount with our incredible kitchen team. Our Head Chef will personally guide you through your time with us, teaching you how to manage multiple sections within the kitchen. Our menu changes daily so there is always something new to learn and new skills to develop, helping you to expand your repertoire of dishes.
Guest Service Apprenticeship
This is one of the most diverse apprenticeship roles within the hotel. During your time with us you will work in multiple departments, giving you a well-rounded experience of how the hotel operates. You will spend time working with our food and beverage teams in the restaurant, pool area and in conference and events. You will work with our Executive Head Housekeeper, learning the ropes in the accommodation departments and how to manage everything from the hotel linen to the extra special finishing touches in the bedrooms. If you want to work in the tourism industry and would like to get a well-rounded experience of hotel life, this is the best platform for you.
To apply for one of our apprenticeships, email our Training & Development Manager, Simon, at email@example.com .
These apprenticeships are supported by Bournemouth and Poole College.
3 Russell Cotes Road, East Cliff, Bournemouth BH1 3AB, United Kingdom