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Our brand new Changing Places Facility is one of the projects we have undertaken to improve accessibility at the Hotel.

Access is via key card which can be provided at reception.

This facility is free to use for residential guests and for non-residents there is a nominal £5 charge which is refundable if you spend £10 or more in the hotel ie: food and drinks in our Retreat Bar.

Opening Hours:

Residential Guests:
24 hours a day – 7 days a week.

Non-Residential Guests:
0700 – 2200 – 7 days a week.

Disabled parking is available to book with the hotel prior to arrival for blue badge holders but is on a first-come first-served basis.

Facilities provided:
Nonslip flooring
Wall mounted height adjustable, adult-sized changing bench with tear-off paper roll supplied.
Ceiling Hoist (guests own sling for loop system required)
Height adjustable wash basin
Peninsular toilet with drop-down grab rails on each side
Large bin for pads
Emergency alarm
Privacy screen
Shower
Colostomy shelf
Disabled parking is available to book with the hotel prior to arrival for blue badge holders.

If you require additional information please contact the hotel on 01202 552111.

We also have a Sensory Room – Click HERE for more information.