The Best Hotel for Accessible and Inclusive Group Travel

Accessibility That Goes Beyond the Basics

When you’re planning a group trip, accessibility isn’t a nice-to-have – it’s essential. At Marsham Court Hotel in Bournemouth, we’ve made it our mission to ensure that every guest feels welcome, supported and included. That commitment is especially important for organisers of accessible group travel, who need confidence that their chosen hotel can meet a wide range of needs.

Over the years, we’ve welcomed many specialist groups, including those supporting guests with mobility impairments, sensory needs and neurodiverse conditions. We’ve listened, adapted, and invested, not just in infrastructure but in the way our whole team approaches hospitality.

Real Stories from Real Guests

One of the organisers who regularly brings their group to Marsham Court told us, “The reason we keep coming back is because it works. The hotel is set up for us, the staff understand our needs and we feel genuinely welcomed.”

For some guests, it’s the practical things that matter most – wide doors, level access, lift availability, accessible bathrooms and bedrooms. For others, it’s the reassurance that staff are ready to help, that dietary requirements are taken seriously, and that communal spaces are calm, adaptable and inclusive.

We’ve also been praised by organisers for our flexibility. One group leader noted, “It’s not just that the hotel is accessible – it’s that nothing is too much trouble. That makes all the difference.”

Thoughtful Design and Flexible Space

We offer a number of accessible bedrooms with features including grab rails, walk-in showers, emergency cords and additional space for equipment. Communal areas such as our restaurant, ballroom and lounge are accessible without steps, and our public toilets include accessible facilities.

Groups also benefit from our flexible room configurations and ability to adapt space to suit the specific needs of each stay. Whether you need quiet dining areas, extra storage for mobility equipment or assistance with transfers, we work with you in advance to get it right.

A Team That Truly Cares

Accessible hospitality is about more than physical design. It’s about the people. At Marsham Court, our team receives ongoing training to support inclusive customer service. That means we’re confident in meeting a range of access needs, and sensitive to the fact that each group is different.

Organisers have told us how much they value this approach. “There’s no need to explain everything each time,” one said. “You already know how to support us, and that makes planning a trip so much easier.”

From arrival to departure, we focus on reducing stress for both guests and organisers. And when something needs adjusting, we do our best to respond quickly and thoughtfully.

Why Accessible Groups Choose Marsham Court

If you’re planning an inclusive group break or holiday for guests with additional needs, Marsham Court combines practical accessibility with people-first hospitality. Our location in Bournemouth offers beautiful views and easy access to accessible attractions including the beach and town centre.

We understand that inclusive group travel involves a lot of planning. That’s why we aim to remove as many barriers as possible, and create an experience that’s enjoyable for every member of your group.

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