By / 9th February, 2016 / All News, Hotel News / Off

THE Marsham Court hotel in Bournemouth is helping  youngsters with educational needs get a break in the jobs market.

Hannah - Chi

A SEAT AT THE TABLE: Hannah Oliver is learning a trade at the Marsham Court Hotel


The family-run Marsham Court in Russell-Cotes Road has given a permanent base to CHI – the ‘Classroom in the Heart of Industry’ training programme.

CHI gives young school leavers aged 16-19 who are not equipped for an apprenticeship or college, the opportunity to learn alongside industry professionals, while acquiring recognised qualifications.

Chloe Chi


Chloe Whitehead, 16, a former Poole High student said: “It’s great to be working here at the Marsham Court.

“We have our classes in a special training room at the hotel and then alongside it we are learning all about the different roles here.

“I have done some shifts in the kitchen and absolutely loved it. I started off doing things like cutting bread and fruit and then Rosie the manager came in and started calling out orders from the restaurant.

“It was very organised, but also really exciting seeing how everything came together. The staff here are really kind and are teaching me a lot. It’s definitely made me interested in a career in hospitality.”



Hannah Oliver, 17, is a former Glenmoor School pupil and has been working in the Marsham Court’s silver service restaurant.

She said: “I’ve been learning all the different ways to set out the cutlery and laying the tables for dinner.

“I’ve also taken orders and served customers drinks.

“I was a bit nervous at first but as I do more I become more confident.

“I really enjoy being around people so I think hospitality could be a good career for me.”

Karen Taylor is the CHI course tutor. She explained: “We are so grateful to Rosie and her staff at the Marsham Court for agreeing to host us.

“There are youngsters who leave school unable to cope with college or an apprenticeship and while most have a valuable contribution to make to industry, they may need practical support to enable them to move forward into further training or employment.”

She continued: “The CHI programme has been running since 2013.

“Students aged 16-19 attend five days a week during term time and have classroom lessons alongside placements around the hotel in housekeeping, the kitchen, maintenance and front of house.

“They also study towards relevant qualifications and learn the importance of time-keeping, personal presentation and how to deal with the public.

“We are pleased to say the course has already led to former students securing jobs in the local hospitality industry.”

Rosie Wallace, Managing Director of the Marsham Court Hotel said: “The Marsham Court works hard to ensure the future of our local hospitality industry by supporting training schemes for local schools and offering work experience to long-term unemployed people.

“It is a privilege to host the CHI course and we have been impressed by how well the young people are rising to the challenges we set them.

“I have no doubt that they will go on to rewarding careers.”

For more information on this story please contact Debbie Granville at Deep South Media on: 07884 657782 or email: